Testimonials

Jeff Roberts

5 star rating

“While there were many take-aways from the course, I really valued the section focusing on communications vis-à-vis "Voices" and "Presence." The way the topics were covered made me learn more about being attuned to my present situation or where non...”

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“While there were many take-aways from the course, I really valued the section focusing on communications vis-à-vis "Voices" and "Presence." The way the topics were covered made me learn more about being attuned to my present situation or where nonverbal cues can be a "tell" for the person you are communicating with. Moreover, I appreciated being introduced to DISC personality profiles. Interestingly, I learned that we are all a blend of these styles. With my new understanding of personality and communication styles (with thanks to Bootcamp and Brady's effective teaching approach), I hope to be a more effective and "present" person in not only working environments but also in social and personal settings.”

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Meet Brady Helkenn

Instructor Bio:

picture of Brady in a suit and tieBrady Helkenn, InstructorBrady Helkenn started off in customer service at a Chevron gas station pumping gas in Oregon. Over the past two decades, he has since experienced retail, food service, and then later, IT support service.

He's experienced plenty of failures. In 2010, he went from launching his first company to working as a temp for Robert Half in the span of 2 months.

Brady has struggled with Attention Deficit Hyperactive Disorder (ADHD) both in his personal relationships and his professional career.

For his first case study for the success of the Tech Ninja Masterclass Bootcamp, he needed to look no further than himself. Through his combination of IT and customer service experience, and his paradigm shifts regarding his ADHD; from coping to controlling to, eventually, taking advantage of its strengths, he is his first and best example of the transformative power of the right principles and mindset to transforming one's career.

How has he turned his weaknesses into strengths? Look no further than BH Tech Connection: https://bhtechconnection.com. His first company that flopped in 2010, only to be reborn with renewed vigor and rapid success from 2015 through the present.

Course curriculum

  • 01
  • 02

    Troubleshooting Efficiently

    • Week 1: Preliminary Exercises

    • Lecture: Troubleshooting Efficiently

    • Reading: Work The System, Part 1 (Chapters 1-7)

    • Reading: Customers For Life, Chapter 8

    • Reading: Customers For Life, Chapter 9

    • Topic Review: Troubleshooting Efficiently

    • Week 1 Review

  • 03

    Avoiding Jargon

    • Week 2: Preliminary Exercises

    • Lecture: Avoiding Jargon

    • Reading: Presence, Chapter 1

    • Reading: 5 Voices, Chapters 2-3

    • Reading: Surrounded by Idiots, Chapter 3

    • Topic Review: Avoiding Jargon

    • Week 2 Review

  • 04

    Turn Clients Into Raving Fans

    • Week 3: Preliminary Exercises

    • Lecture: Turning Clients Into Raving Fans

    • Reading: The Charisma Myth, Chapters 1-4

    • Reading: Presence, Chapter 3

    • Reading: Customers For Life, Chapter 12

    • Topic Review: Turning Clients Into Raving Fans

    • Week 3 Review

  • 05

    Protecting Clients From Themselves

    • Week 4: Preliminary Exercises

    • Lecture: Protecting Clients From Themselves

    • Reading: Presence, Chapter 4

    • Reading: Customers For Life, Chapter 14

    • Reading: Surrounded by Idiots, Chapter 12

    • Topic Review: Protecting Clients From Themselves

    • Week 4 Review

  • 06

    Opportunity Mindset

    • Week 5: Preliminary Exercises

    • Lecture: Opportunity Mindset

    • Reading: Book Yourself Solid, Chapter 3

    • Reading: Presence, Chapter 5

    • Reading: Work The System, Chapter 12

    • Reading: The Charisma Myth, Chapter 12

    • Topic Review: Opportunity Mindset

    • Week 5 Review

  • 07

    Preparing For Interviews

    • Week 6: Preliminary Exercises

    • Lecture: Preparing For Interviews

    • Reading: The Charisma Myth, Chapter 7

    • Reading: Presence, Chapter 2

    • Reading: Presence, Chapters 9-10

    • Topic Review: Preparing For Interviews

    • Week 6 Review